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Vital Factor Consulting developed a US$1.5 billion business plan for a local conglomerate. Some of the tasks undertaken included the following:
• Market research to establish customer needs, market forces, areas of opportunities and potential revenue streams;
• Full cashflow and financial analysis to determine viability and attractiveness of business;
• Global trends and benchmarking, and selection of international best practices to develop a world-class company;
• Create winning business and marketing strategies.
Today, the company is one of the key players in its industry.
Vital Factor Consulting developed marketing plans for a fixed-line and a wireless telco. These marketing plans looked at providing sustainable competitive advantages and winning marketing strategies that significantly increase market share, revenue and profitability. These marketing plans covered the business and residential users, as well as wholesalers, distributors and value-added resellers.
Marketing planning for fixed line and wireless
Vital Factor Consulting developed marketing plans for a fixed-line and a wireless telco. These marketing plans looked at providing sustainable competitive advantages and winning marketing strategies that significantly increase market share, revenue and profitability. These marketing plans covered the business and residential users, as well as wholesalers, distributors and value-added resellers.
Comparative advantages of nations
Vital Factor Consulting undertook a comparative study between two Asian countries of a manufactured product with annual exports valued at US$1.6 billion and another US$1.8 billion in upstream and downstream activities. The objective was to help develop industry-wide programmes to sustain global leadership and significantly increase market share against the closest competing country. Based on intensive primary market research of both countries, our improvement programme included strategies for increasing cost competitiveness, improving supply-side processes and value added chain, meeting buyer and user needs, creating global demand, galvanising manufacturers, and defining the role of Government and NGO.
Information memorandum for financing
In conjunction with a global merchant bank, Vital Factor Consulting developed an Information Memorandum to raise US$750 million through the local Stock Exchange as well as through global loan syndication. Among others, the Information Memorandum covered the full business plan, industry assessment and outlook, competitive analysis, project cashflow analysis substantiated by extensive market research, and detailed financial analysis including sensitivity analysis.
Customer satisfaction benchmarking and indexing
Vital Factor Consulting has undertaken numerous Customer Satisfaction studies based on its proven and proprietary methodology that incorporates competitive benchmarking, creation of best practices performance metrics, and development of action plan. It is a programme of continuous improvement and the Index is benchmarked against competitors.
Business proposal
for construction and operation of infrastructure overseas
Vital Factor Consulting successfully developed a number of business
propositions for construction and operation of infrastructure overseas.
These proposals were on a country-to-country basis. The size of each
proposal was approximately US$2.5 billion and covered, among others:
• Infrastructure design and coverage;
• Strategy for infrastructure development and service provisioning;
• Products and services rollout plan;
• Innovative solutions for Universal Service Obligations and meeting the
Government's political and social objectives;
• Selection of international best practices to create a world-class
service provider;
• Plans for technology transfer and stimulation of indigenous
industries.
Business opportunity evaluation
Vital Factor Consulting undertook an evaluation of business
opportunities in the Retail Processed Food sector for investments up to
US$50 million. The objective was to identify, qualify and substantiate
business opportunities for one of the world's largest consumer company
who intended to leverage from its strengths in the Personal Care
Industry to diversify into the Retail Processed Food market to provide
it with the next quantum growth.
Business process improvement
Vital Factor Consulting has undertaken a number of business process
improvement projects in the areas of sales and marketing, customer
services and technical services. In addition, we have developed
Performance Measurement Systems to ensure achievement of divisional and
corporate objectives.